{"id":4113,"date":"2025-12-08T08:37:08","date_gmt":"2025-12-08T01:37:08","guid":{"rendered":"https:\/\/mtsn1pasuruan.sch.id\/?p=4113"},"modified":"2025-12-08T13:30:37","modified_gmt":"2025-12-08T06:30:37","slug":"pengaduan-masyarakat","status":"publish","type":"post","link":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/2025\/12\/08\/pengaduan-masyarakat\/","title":{"rendered":"PENGADUAN MASYARAKAT"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Pengaduan Masyarakat memungkinkan pengguna untuk melaporkan masalah atau keluhan terkait lingkungan sekolah. Fitur ini membantu pihak madrasah dalam menangani dan menyelesaikan isu-isu yang mungkin mempengaruhi kualitas layanan dan fasilitas yang ada. Pengaduan masyarakat didasarkan pada hal berikut:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Isian formulir pengaduan ini mengacu kepada Keputusan Menteri Agama Nomor 95 Tahun 2014 tentang Pedoman Pengelolaan pengaduan Masyarakat (Dumas) Dan Whistleblowing di Lingkungan Kementerian Agama \u00a0yang bisa didownload\/dibaca di\u00a0:<br><a href=\"http:\/\/itjen.kemenag.go.id\/sirandang\/peraturan\/3970-95-keputusan-menteri-agama-nomor-95-tahun-2014-tentang-pedoman-pengelolaan-pengaduan-masyarakat\">http:\/\/itjen.kemenag.go.id\/sirandang\/peraturan\/3970-95-keputusan-menteri-agama-nomor-95-tahun-2014-tentang-pedoman-pengelolaan-pengaduan-masyarakat<\/a><\/li><li>Semua pengaduan akan dijamin kerahasiaannya sebagaimana diatur dalam KMA Nomor 95 Tahun 2014.<\/li><li>Setiap pengaduan yang masuk akan ditindaklanjuti sesuai dengan \u00a0SOP dan batas waktu sebagaimana diatur dalam \u00a0KMA tersebut.<\/li><\/ol>\n\n\n\n<ul class=\"wp-block-social-links is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-chain wp-block-social-link\"><a href=\"https:\/\/wa.me\/628888425480\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M15.6,7.2H14v1.5h1.6c2,0,3.7,1.7,3.7,3.7s-1.7,3.7-3.7,3.7H14v1.5h1.6c2.8,0,5.2-2.3,5.2-5.2,0-2.9-2.3-5.2-5.2-5.2zM4.7,12.4c0-2,1.7-3.7,3.7-3.7H10V7.2H8.4c-2.9,0-5.2,2.3-5.2,5.2,0,2.9,2.3,5.2,5.2,5.2H10v-1.5H8.4c-2,0-3.7-1.7-3.7-3.7zm4.6.9h5.3v-1.5H9.3v1.5z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Link<\/span><\/a><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">KLIK untuk pengaduan<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pengaduan Masyarakat memungkinkan pengguna untuk melaporkan masalah atau keluhan terkait lingkungan sekolah. Fitur ini membantu pihak madrasah dalam menangani dan menyelesaikan isu-isu yang mungkin mempengaruhi kualitas layanan dan fasilitas yang ada. Pengaduan masyarakat didasarkan pada hal berikut: Isian formulir pengaduan ini mengacu kepada Keputusan Menteri Agama Nomor 95 Tahun 2014 tentang Pedoman Pengelolaan pengaduan Masyarakat<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4113","post","type-post","status-publish","format-standard","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts\/4113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/comments?post=4113"}],"version-history":[{"count":2,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts\/4113\/revisions"}],"predecessor-version":[{"id":4116,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts\/4113\/revisions\/4116"}],"wp:attachment":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/media?parent=4113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/categories?post=4113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/tags?post=4113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}