{"id":4113,"date":"2025-12-08T08:37:08","date_gmt":"2025-12-08T01:37:08","guid":{"rendered":"https:\/\/mtsn1pasuruan.sch.id\/?p=4113"},"modified":"2025-12-08T13:30:37","modified_gmt":"2025-12-08T06:30:37","slug":"pengaduan-masyarakat","status":"publish","type":"post","link":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/2025\/12\/08\/pengaduan-masyarakat\/","title":{"rendered":"PENGADUAN MASYARAKAT"},"content":{"rendered":"\n<p>Pengaduan Masyarakat memungkinkan pengguna untuk melaporkan masalah atau keluhan terkait lingkungan sekolah. Fitur ini membantu pihak madrasah dalam menangani dan menyelesaikan isu-isu yang mungkin mempengaruhi kualitas layanan dan fasilitas yang ada. Pengaduan masyarakat didasarkan pada hal berikut:<\/p>\n\n\n\n<ol><li>Isian formulir pengaduan ini mengacu kepada Keputusan Menteri Agama Nomor 95 Tahun 2014 tentang Pedoman Pengelolaan pengaduan Masyarakat (Dumas) Dan Whistleblowing di Lingkungan Kementerian Agama \u00a0yang bisa didownload\/dibaca di\u00a0:<br><a href=\"http:\/\/itjen.kemenag.go.id\/sirandang\/peraturan\/3970-95-keputusan-menteri-agama-nomor-95-tahun-2014-tentang-pedoman-pengelolaan-pengaduan-masyarakat\">http:\/\/itjen.kemenag.go.id\/sirandang\/peraturan\/3970-95-keputusan-menteri-agama-nomor-95-tahun-2014-tentang-pedoman-pengelolaan-pengaduan-masyarakat<\/a><\/li><li>Semua pengaduan akan dijamin kerahasiaannya sebagaimana diatur dalam KMA Nomor 95 Tahun 2014.<\/li><li>Setiap pengaduan yang masuk akan ditindaklanjuti sesuai dengan \u00a0SOP dan batas waktu sebagaimana diatur dalam \u00a0KMA tersebut.<\/li><\/ol>\n\n\n\n<ul class=\"wp-block-social-links\"><li class=\"wp-social-link wp-social-link-chain wp-block-social-link\"><a href=\"https:\/\/wa.me\/628888425480\" aria-label=\"Link: https:\/\/wa.me\/628888425480\"  class=\"wp-block-social-link-anchor\"> <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" role=\"img\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.647,16.706a1.134,1.134,0,0,0-.343-.833l-2.549-2.549a1.134,1.134,0,0,0-.833-.343,1.168,1.168,0,0,0-.883.392l.233.226q.2.189.264.264a2.922,2.922,0,0,1,.184.233.986.986,0,0,1,.159.312,1.242,1.242,0,0,1,.043.337,1.172,1.172,0,0,1-1.176,1.176,1.237,1.237,0,0,1-.337-.043,1,1,0,0,1-.312-.159,2.76,2.76,0,0,1-.233-.184q-.073-.068-.264-.264l-.226-.233a1.19,1.19,0,0,0-.4.895,1.134,1.134,0,0,0,.343.833L15.837,19.3a1.13,1.13,0,0,0,.833.331,1.18,1.18,0,0,0,.833-.318l1.8-1.789a1.12,1.12,0,0,0,.343-.821Zm-8.615-8.64a1.134,1.134,0,0,0-.343-.833L8.163,4.7a1.134,1.134,0,0,0-.833-.343,1.184,1.184,0,0,0-.833.331L4.7,6.473a1.12,1.12,0,0,0-.343.821,1.134,1.134,0,0,0,.343.833l2.549,2.549a1.13,1.13,0,0,0,.833.331,1.184,1.184,0,0,0,.883-.38L8.728,10.4q-.2-.189-.264-.264A2.922,2.922,0,0,1,8.28,9.9a.986.986,0,0,1-.159-.312,1.242,1.242,0,0,1-.043-.337A1.172,1.172,0,0,1,9.254,8.079a1.237,1.237,0,0,1,.337.043,1,1,0,0,1,.312.159,2.761,2.761,0,0,1,.233.184q.073.068.264.264l.226.233a1.19,1.19,0,0,0,.4-.895ZM22,16.706a3.343,3.343,0,0,1-1.042,2.488l-1.8,1.789a3.536,3.536,0,0,1-4.988-.025l-2.525-2.537a3.384,3.384,0,0,1-1.017-2.488,3.448,3.448,0,0,1,1.078-2.561l-1.078-1.078a3.434,3.434,0,0,1-2.549,1.078,3.4,3.4,0,0,1-2.5-1.029L3.029,9.794A3.4,3.4,0,0,1,2,7.294,3.343,3.343,0,0,1,3.042,4.806l1.8-1.789A3.384,3.384,0,0,1,7.331,2a3.357,3.357,0,0,1,2.5,1.042l2.525,2.537a3.384,3.384,0,0,1,1.017,2.488,3.448,3.448,0,0,1-1.078,2.561l1.078,1.078a3.551,3.551,0,0,1,5.049-.049l2.549,2.549A3.4,3.4,0,0,1,22,16.706Z\"><\/path><\/svg><\/a><\/li><\/ul>\n\n\n\n<p>KLIK untuk pengaduan<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pengaduan Masyarakat memungkinkan pengguna untuk melaporkan masalah atau keluhan terkait lingkungan sekolah. Fitur ini membantu pihak madrasah dalam menangani dan menyelesaikan isu-isu yang mungkin mempengaruhi kualitas layanan dan fasilitas yang ada. Pengaduan masyarakat didasarkan pada hal berikut: Isian formulir pengaduan ini mengacu kepada Keputusan Menteri Agama Nomor 95 Tahun 2014 tentang Pedoman Pengelolaan pengaduan Masyarakat<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts\/4113"}],"collection":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/comments?post=4113"}],"version-history":[{"count":2,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts\/4113\/revisions"}],"predecessor-version":[{"id":4116,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/posts\/4113\/revisions\/4116"}],"wp:attachment":[{"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/media?parent=4113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/categories?post=4113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mtsn1pasuruan.sch.id\/index.php\/wp-json\/wp\/v2\/tags?post=4113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}